Refund policy
At OMG Store, we sell digital products that are delivered instantly after purchase. Because these
products are downloadable and cannot be returned, we generally do not offer refunds once the product has been accessed or downloaded However, we value customer satisfaction and will consider refunds in the following cases:
1. Duplicate Purchase:
If you accidentally made the same purchase more than once, contact us within 7 days, and we'll issue a full refund for the duplicate
order.
2. Download or Access Issues:
If you experience technical problems and are
unable to access your
purchased product,we'll help you resolve the issue or issue a
refund if the problem cannot be fixed
3. Incorrect Product Delivery:
If you received the wrong product due to an error on our part, we'll send the correct one.
To request a refund:
Please contact us at omgstore.india@gmail.com with
your order ID and details of your issue. Our
support team will review your request within 2-3
business days.
Non-Refundable Cases:
• Change of mind after purchase
Claims made after the 7-day refund window
• Successful download or access of the product.
Contact Us:
If you have any questions about our refund policy,
please email us at
>ES support omgstore.india@gmail.com